Social Media Service Policy

Effective Date: October 6, 2026

This Service Policy explains how Social Boostly services work, what customers should check before placing an order, and how delivery, service requirements, refills, partial orders, cancellations, and service-related issues are handled.

Social Boostly provides digital social media promotion and website traffic services through its online platform. Because individual services can have different delivery methods, limits, start times, refill conditions, and requirements, customers should always review the specific service description before ordering.

1. Before You Place an Order

Please review the complete service description before submitting an order.

Depending on the service, you may need to check:

• Platform and service type
• Target profile, page, post, video, channel, playlist, website or other URL
• Minimum and maximum quantity
• Estimated start time
• Estimated delivery speed
• Refill availability
• Refill duration, where applicable
• Any platform-specific requirements
• Any restrictions or special instructions

The information displayed with the individual service takes priority over general descriptions on this page.

Service availability, pricing, delivery conditions and other service details may change over time.

2. Correct Links and Order Information

Customers are responsible for submitting accurate order information.

Depending on the service, the submitted target may need to be a valid and publicly accessible:

• Profile
• Page
• Post
• Reel
• Story
• Video
• Short
• Channel
• Playlist
• Track
• Group
• Telegram channel or group
• Website URL
• Other supported destination

Incorrect, incomplete, deleted, restricted or inaccessible targets may prevent successful delivery.

Before submitting an order, make sure the URL is correct and that the selected service matches the target.

Once an order has started processing, changing the target may not be possible.

3. Public Accounts and Content

Some services require a public profile, page, post, video, channel or other target during delivery.

If a target is made private, deleted, restricted, renamed or otherwise made inaccessible while an order is processing, delivery may be interrupted.

Where a service requires public access, customers should keep the target publicly accessible until the order has completed and any applicable service-support period has ended.

4. Delivery Times

Delivery times shown on Social Boostly are estimates unless a specific service explicitly states otherwise.

An order may start immediately, after a short delay, or later depending on the selected service and current availability.

Delivery can be affected by:

• Service demand
• Provider capacity
• Platform changes
• Technical issues
• Maintenance
• Processing queues
• Target availability
• Incorrect order information
• Third-party platform restrictions

A stated start time or delivery speed should therefore not be treated as a guaranteed exact completion time.

For time-sensitive campaigns, customers should allow sufficient time for normal delivery variation.

5. Service Quantity and Delivery

Social Boostly aims to process orders according to the quantity and service selected by the customer.

Depending on the service and circumstances, an order may be:

• Processing — The order is being worked on.
• Completed — The requested service has been recorded as completed.
• Partial — Only part of the requested quantity was delivered.
• Cancelled — The order could not continue or was stopped.
• Refill — An eligible refill request is being processed.

A completed status does not mean that a social media metric can never change afterward. Social platforms can independently remove, recalculate or change visible metrics.

6. Partial Orders

Occasionally, a service may be unable to deliver the entire requested quantity.

This can happen because of service availability, technical problems, platform changes or other circumstances affecting delivery.

Where an order is partially delivered, the treatment of the undelivered portion will depend on the service and applicable order policy.

Customers should not automatically place another order for the same target while the original order is still processing or being reviewed.

7. Overlapping and Duplicate Orders

Customers should wait for an existing order to finish before placing another order for the same target and service type unless the individual service specifically permits overlapping orders.

Multiple orders targeting the same profile, post, video, channel or other destination can make delivery and quantity changes difficult to measure accurately.

Overlapping orders may also affect eligibility for certain refill or service-resolution requests.

To avoid problems, complete one order before starting another similar order for the same target whenever possible.

8. Refill Policy

A refill is a service-specific remedy that may replace eligible quantity lost after delivery.

Not every Social Boostly service includes a refill.

If a service includes a refill period, the individual service description determines:

• Whether refill is available
• How long the refill period lasts
• What type of loss may qualify
• How the refill request must be submitted
• Any minimum or maximum conditions
• Any other eligibility requirements

A refill should not be interpreted as a guarantee that a social media metric will remain permanently unchanged.

Social platforms can remove accounts, interactions, views or other metrics independently.

Refill Eligibility

Where applicable, a refill request may require that:

• The original order has completed.
• The target remains accessible.
• The original target has not been changed.
• The applicable refill period has not expired.
• The loss falls within the service’s refill conditions.
• No overlapping order has interfered with measurement.
• The customer provides the correct order information.

Changing a username, URL, privacy setting, content or target may affect refill eligibility.

Services marked No Refill do not include a refill guarantee.

9. Drops After Delivery

A drop means that a social media metric decreases after delivery.

Drops can occur for various reasons, including account deletion, platform moderation, platform-wide changes, metric recalculation or other changes outside Social Boostly’s direct control.

A drop does not automatically qualify for a refund or refill.

If the purchased service includes refill protection, the customer should follow the specific refill conditions shown with that service.

A service described as having refill or retention support should not be understood as a promise of permanent results.

10. Service Quality and Expected Results

Social Boostly provides the service described in the applicable service listing.

However, social media performance can vary.

Purchasing a social media service does not guarantee:

• Viral reach
• Sales
• Revenue
• Profit
• Leads
• Conversions
• Organic growth
• Search rankings
• Verification
• Monetization
• Permanent engagement
• Permanent retention
• Specific future account performance

The result of a social media campaign also depends on the platform, content, audience, account history and other factors outside Social Boostly’s control.

Our services should be considered part of a broader digital marketing strategy rather than a replacement for quality content, audience development and genuine customer engagement.

11. Platform Changes

Social Boostly is an independent service platform and is not affiliated with, endorsed by, or officially connected to the social media platforms referenced on our website unless expressly stated otherwise.

Third-party platforms can change their systems, algorithms, policies, APIs, moderation systems and measurement methods.

These changes may affect:

• Delivery
• Start times
• Service availability
• Visible counts
• Engagement metrics
• Retention
• Refill eligibility
• Order processing

When an external platform changes in a way that affects a service, Social Boostly will review affected orders according to the applicable service conditions.

12. Service Changes and Availability

Service prices, descriptions, limits, delivery estimates and availability may change.

A service may also be:

• Updated
• Temporarily unavailable
• Replaced
• Suspended
• Discontinued

Customers should always rely on the current service information displayed on Social Boostly at the time an order is placed.

Where a service becomes unavailable after an order has been submitted, Social Boostly may review the order and determine an appropriate resolution based on the order status and applicable policies.

13. Order Cancellation

Cancellation depends on the status and type of order.

A cancellation request may not be possible once an order has started processing or delivery has begun.

Customers who need to request cancellation should contact Social Boostly as soon as possible and provide the relevant order information.

Cancellation and refund eligibility are governed separately by the Social Boostly Refund Policy.

14. Incorrect Orders

Customers are responsible for selecting the correct service, target and quantity.

Examples of customer errors include:

• Incorrect URL
• Wrong profile or page
• Wrong video or post
• Incorrect quantity
• Private target where a public target is required
• Deleted target
• Changed username
• Duplicate order
• Ordering the wrong service

Such errors may prevent delivery or affect eligibility for cancellation, refund or refill.

Please carefully check your order before submitting it.

15. Website Traffic Services

Website traffic services may have additional requirements depending on the selected package.

Customers should ensure that:

• The submitted website URL is correct.
• The website is accessible.
• The destination page is functioning.
• The selected traffic service matches the intended campaign.
• Any required targeting information is accurate.

Traffic services do not guarantee sales, leads, advertising revenue, rankings, conversions or other business outcomes.

Website analytics can also record traffic differently depending on the analytics platform, filters, consent settings and measurement configuration.

16. No Password Requirement

Customers should never provide Social Boostly with passwords for their social media accounts unless a specific service clearly and legitimately requires information beyond the normal order process.

For standard social media services, customers should only provide the information requested by the applicable service form or order process.

Never send account passwords through customer support messages unless explicitly instructed through a secure and verified process.

17. Test Orders and Large Campaigns

Customers placing a large campaign may wish to test a smaller quantity first where the service allows it.

Service performance can change because of provider capacity, platform changes and other external conditions.

A previous order’s performance should not be treated as a guarantee of identical future performance.

Testing can help customers evaluate whether a particular service fits their campaign before committing to a larger order.

18. Support Requests

When contacting Social Boostly about an order, provide as much relevant information as possible.

Where applicable, include:

• Order number
• Service name
• Target URL
• Order date
• Description of the issue
• Current order status
• Screenshots or other useful evidence

Providing complete information can help us review the issue more efficiently.

Please avoid submitting multiple support requests for the same issue unless additional information is requested.

19. Service Policy and Refund Policy

This Service Policy explains how individual services and orders are generally handled.

The Social Boostly Refund Policy separately explains circumstances in which a refund, credit, cancellation or other financial resolution may be considered.

A refill is not the same as a refund.

A refill addresses eligible service loss under the applicable service conditions, while a refund concerns the financial treatment of an eligible order issue.

20. Prohibited and Abusive Use

Customers must not use Social Boostly for unlawful, fraudulent, abusive or harmful activities.

We may refuse or restrict services where an order appears to involve:

• Fraud
• Abuse of the ordering system
• Unauthorized activity
• Attempts to manipulate refunds or refills
• False payment information
• Illegal activity
• Other activity that creates unreasonable risk for Social Boostly or third parties

Nothing in this policy is intended to remove rights that cannot legally be excluded.

21. Policy Updates

Social Boostly may update this Service Policy when services, technology, platform conditions or business practices change.

The updated version will be published on this page with its effective date.

Customers should review the current policy before placing new orders.

Frequently Asked Questions

What is the Social Boostly Service Policy?

The Service Policy explains how Social Boostly services are delivered and how requirements such as target links, delivery estimates, refills, partial orders and service changes are handled.

Are delivery times guaranteed?

No. Delivery and start times are generally estimates unless the specific service expressly states otherwise.

Do all services include refills?

No. Refill availability depends on the individual service. Always check the service description before ordering.

What happens if my followers, likes or views drop?

If the selected service includes a refill period, you may be able to request a refill under its stated conditions. Services without refill protection do not automatically qualify for replacement.

Can I change my username after ordering?

Changing a username or target URL can interfere with delivery and refill tracking. It is best to avoid changing the target while an order or applicable service-support period is active.

Can I place two orders for the same profile at the same time?

You should generally wait for the first order to finish before placing another similar order for the same target. Overlapping orders can make delivery and refill verification difficult.

What if I submitted the wrong URL?

Contact Social Boostly support as soon as possible. Once processing has started, changing or cancelling an order may not be possible.

Does Social Boostly guarantee sales or followers permanently?

No. Social media services do not guarantee sales, revenue, viral reach, organic growth or permanent retention. Any refill protection applies only according to the specific service conditions.

Do website traffic services guarantee conversions?

No. Website traffic does not guarantee sales, leads, advertising revenue, rankings or conversions.

What should I do before placing an order?

Review the service name, description, target requirements, quantity limits, estimated delivery, refill conditions and any special instructions before submitting your order.

Final Reminder

Please read the individual service description before ordering.

Each service may have different requirements, delivery behavior and refill conditions. By placing an order, you acknowledge that you have reviewed the applicable service information and understand that delivery estimates and platform-related results may vary.

For questions about an existing order, contact Social Boostly support with your order details so the issue can be reviewed.